Shipping Policy
Thank you for shopping with ASHTVINAYAK GLOBAL STORE. We strive to provide you with the best shipping experience possible. Please read our shipping policy carefully to understand our practices related to processing, shipping, and delivery of your orders.
1. Order Processing Time:
All orders are processed within 3 business days of receiving your order, excluding weekends and public holidays.
Orders placed after 10pm will be processed the next business day.
You will receive an email confirmation once your order has been processed and is ready for shipment.
2. Shipping Methods and Delivery Times:
We offer various shipping methods to ensure timely delivery. Shipping options may include standard, expedited, or express delivery, depending on your location.
Estimated delivery times are as follows:
Standard delivery: 5 to 7business days
Delivery times may vary depending on factors such as the shipping method selected, the destination, and any external circumstances (e.g., weather conditions, customs delays).
3. Shipping Rates:
Shipping costs are calculated based on the size, weight, and destination of your order.
Shipping rates will be displayed at checkout before you complete your purchase.
Free shipping may be available on certain orders or promotions. Please check the terms and conditions for applicable offers.
4. Shipping Restrictions:
Currently, we ship to locations within India.
If you are unsure about whether we ship to your location, please contact us at ashtvinayakglobalstore1@gmail.com or call us at 9307609975 for more information.
5. Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number and a link to track your order.
You can track your package using the provided tracking number on the carrier’s website.
6. Shipping Delays:
While we make every effort to ensure that orders are shipped promptly, we are not responsible for delays caused by external factors such as:
Shipping carrier delays
Customs processing (for international orders)
Weather conditions
Natural disasters
If there is a delay in shipping, we will inform you as soon as possible and provide updated information regarding your order’s delivery.
7. Damaged or Lost Packages:
In the rare event that your package is lost or damaged in transit, please contact us immediately at ashtvinayakglobalstore1@gmail.com or call 9307609975.
We will assist in filing a claim with the shipping carrier and take the necessary steps to resolve the issue, including replacing the item or issuing a refund.
8. International Shipping (if applicable):
For international shipments, please note that customs fees, import duties, and taxes may apply based on the destination country.
These additional fees are the responsibility of the customer and are not included in the shipping costs at checkout.
We recommend contacting your local customs office for more information on potential fees or restrictions before placing an international order.
9. Address Accuracy:
It is the customer’s responsibility to ensure that the shipping address is accurate and complete at the time of purchase. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.
If you realize there is an error in your shipping address, please contact us immediately at ashtvinayakglobalstore1@gmail.com or 9307609975 so we can correct it before your order is processed.
10. Contact Us:
If you have any questions or need assistance regarding our shipping policy, please contact us at:
Phone: 9307609975
Email: ashtvinayakglobalstore1@gmail.com